Note: Before contacting Carver Banjos, please read through this list of commonly asked questions.
If you have a general question, consider posting over on the forum page. Sometimes other users have helpful answers.
I do not do custom orders, special builds, commissions, holds or reservations. I do not sell individual kit components such as necks or rims. I appreciate your interest in my craft, but I only make what you can see here on this site. I do not partner with retailers or resellers- I prefer to sell directly to my customers at an unbeatable low price!
For any general questions about the kits, setup, assembly or tips, please post the question in the forum. It’s likely you will get a response quickly and I’d like these types of questions to be archived to help others with similar questions. For any other inquiries, or specific questions regarding your order, email Brian at carverbanjos@gmail.com
International orders are being accepted but please understand that shipping can take 2 weeks or longer and usually there is no tracking information once the package leaves the US. Carver Banjos is not responsible for delayed packages or any import taxes or duties that your country may impose. I have never had a major issue getting kits to customers in other countries but please order at your own risk. You can enter your postal code into the checkout form to calculate the shipping expense to your country without committing to buy.